When patients express fears or other strong emotions, the most effective initial steps are to listen and validate the emotions. Physicians should encourage patients to express their specific fears and then tailor further discussion to these fears. vs. Reassuring the patient or providing education about migraines (Choices B and D) may be appropriate after exploring this patient's specific fears. However, when patients express strong emotion the most effective initial step is to listen.
submitted by โnamesthegame22(13)
When patients express fears or other strong emotions, the most effective initial steps are to listen and validate the emotions. Physicians should encourage patients to express their specific fears and then tailor further discussion to these fears. vs. Reassuring the patient or providing education about migraines (Choices B and D) may be appropriate after exploring this patient's specific fears. However, when patients express strong emotion the most effective initial step is to listen.